Last updated: August 2026
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This document explains how we handle your information and your rights under these regulations.
We process your personal data under the following legal bases:
The data controller responsible for your personal information is gentle-soar, operating mobile pet grooming services in Leeds, United Kingdom.
You have the right to request a copy of the personal information we hold about you. We will provide this information within one month of your request.
If you believe any information we hold about you is inaccurate or incomplete, you have the right to request correction.
You may request deletion of your personal data where there is no compelling reason for its continued processing, subject to legal retention requirements.
You can request that we limit how we use your data in certain circumstances, such as when you contest the accuracy of the information.
You have the right to receive your personal data in a structured, commonly used format and to transmit it to another service provider.
You may object to processing of your data based on legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
To exercise any of these rights, please contact us via email at: [email protected]
We will respond to all requests within one month. In complex cases, we may extend this by an additional two months and will inform you of any delay.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.
We do not share your personal data with third parties for marketing purposes. Any sharing of data for service delivery purposes will only occur with your consent or where legally required.
Your personal data is stored and processed within the United Kingdom. We do not transfer data outside the UK.
We do not use automated decision-making or profiling processes that would significantly affect you.
If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
ICO contact information:
Website: ico.org.uk
Telephone: 0303 123 1113
For questions specifically related to GDPR compliance or to exercise your data protection rights, contact us at: [email protected]